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Located in Tulum, a few steps from South Tulum Beach, Hotel Ma'xanab Tulum has accommodations with free bikes, free private parking, an outdoor swimming pool and a fitness center. Featuring a garden, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property provides room service, a concierge service and organizing tours for guests. At the hotel, all rooms are equipped with a desk. Rooms are equipped with a coffee machine, while some rooms contain a terrace and others also feature sea views. At Hotel Ma'xanab Tulum each room includes bed linen and towels. At the accommodation you'll find a restaurant serving Mexican cuisine. Vegetarian, vegan and gluten-free options can also be requested. Tulum Archeological Site is 5.9 miles from Hotel Ma'xanab Tulum, while Parque Nacional Tulum is 1.9 miles from the property. The nearest airport is Tulum International, 27 miles from the hotel, and the property offers a paid airport shuttle service.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the best-rated area in Tulum, this hotel has an excellent location score of 9.4

Free private parking


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.4
Facilities
9.0
Cleanliness
9.2
Comfort
9.3
Value for money
7.8
Location
9.4
Free WiFi
8.6
High score for Tulum
Select topics to read reviews:

See what guests loved the most:

  • Richard
    United States of America United States of America
    The restaurant and food is very good and the staff are excellent
  • Fahad
    United States of America United States of America
    The place was nice and tidy, the pool was small, the beach was clean, the food was above average. I liked the jungle vibe they had going, a 2-3 night stay was great.
  • Ellen
    United States of America United States of America
    Great location, nice pool, great food and even friendlier staff

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurant #1
    • Cuisine
      Mexican
    • Open for
      Breakfast • Lunch • Dinner
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Amenities of Hotel Ma'xanab Tulum
Great facilities! Review score, 9

Most popular amenities
  • Outdoor swimming pool
  • Beachfront
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Restaurant
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Private beach area
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • View
Outdoors
  • Outdoor furniture
  • Beachfront
  • Outdoor dining area
  • Sun deck
  • Private beach area
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Dining table
  • Coffee machine
  • Cleaning products
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Activities
  • Bicycle rental
  • Beach
Living Area
  • Dining area
  • Sitting area
  • Desk
Media & Technology
  • iPod dock
  • Telephone
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available at a location nearby (reservation is not needed).
    Front Desk Services
    • Invoice provided
    • Private check-in/out
    • Concierge
    • Baggage storage
    • Tour desk
    • Express check-in/out
    Entertainment & Family Services
    • Board games/Puzzles
    Cleaning Services
    • Daily housekeeping
    • Laundry
      Additional charge
    Business Facilities
    • Fax/Photocopying
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • 24-hour security
    • Safe
    General
    • Shuttle service
      Additional charge
    • Grocery deliveries
      Additional charge
    • Adults only
    • Designated smoking area
    • Air conditioning
    • Mosquito net
    • Wake-up service
    • Private entrance
    • Laptop safe
    • Packed lunches
    • Fan
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Room service
    Outdoor swimming pool
    Free!
    • Open all year
    • Adults only
    • Infinity pool
    • Shallow end
    • Beach chairs/Loungers
    Spa
    • Fitness
    • Full-body massage
    • Hand massage
    • Head massage
    • Couples' massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/Wellness packages
    • Spa lounge/Relaxation area
    • Spa facilities
    • Body wrap
    • Body scrub
    • Body treatments
    • Facial treatments
    • Beauty services
    • Beach umbrellas
    • Beach chairs/Loungers
    • Open-air bath
    • Massage
      Additional charge
    • Spa
      Additional charge
    • Fitness center
    Languages Spoken
    • English
    • Spanish

    House rules

    Hotel Ma'xanab Tulum takes special requests – add in the next step!

    Check-in

    From 3:00 PM to 11:00 PM

    Guests are required to show a photo ID and credit card at check-in

    Check-out

    From 11:00 AM to 12:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children not allowed.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Mastercard Visa UnionPay credit card American Express Cash is not accepted Hotel Ma'xanab Tulum accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Hotel Ma'xanab Tulum of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

    FAQs about Hotel Ma'xanab Tulum

    • Hotel Ma'xanab Tulum offers the following activities/services (charges may apply):

      • Spa
      • Fitness center
      • Massage
      • Beachfront
      • Open-air bath
      • Swimming pool
      • Beach
      • Bicycle rental
      • Beauty services
      • Facial treatments
      • Body treatments
      • Body scrub
      • Body wrap
      • Spa facilities
      • Private beach area
      • Spa lounge/Relaxation area
      • Spa/Wellness packages
      • Back massage
      • Neck massage
      • Foot massage
      • Couples' massage
      • Head massage
      • Hand massage
      • Full-body massage
      • Fitness

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • Hotel Ma'xanab Tulum has 1 restaurant:

      • Restaurant #1

    • The prices at Hotel Ma'xanab Tulum may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Check-in at Hotel Ma'xanab Tulum is from 3:00 PM, and check-out is until 12:00 PM.

    • Room options at Hotel Ma'xanab Tulum include:

      • Suite

    • Hotel Ma'xanab Tulum is 3.7 miles from the center of Tulum. All distances are measured in straight lines. Actual travel distances may vary.